Tunnel Disruption - 10/03/25

Due to an earlier vehicle fire, road access to Terminals 2 and 3 is partially restricted. Passengers are advised to leave more time travelling to the airport and use public transport where possible. We apologise for the disruption caused.

M25 Junction 10-11 Closure: 7-10 & 21-24 March 2025

Due to planned works, the M25 will be shut between Junctions 10 (Wisley Interchange) and 11 (Chertsey) from 9pm on Friday 7 March, until 6am on Monday 10 March. Additionally, a similar closure will also be in effect between 9pm on Friday 21 March, until 6am on Monday 24 March. 

 

A diversion will be in place, however, journeys are expected to take much longer than usual.

 

Passengers planning to use this part of the M25 should allow for extra time when travelling to Heathrow during this period. For more information, please visit National Highways’ website.

Find out more

Border Force performance reports

holiday_CHE08426d (4)_hero-desktop.jpg

About Border Force

Border Force is responsible, on behalf of the Home Office, for passport control checks at all UK airports. Key performance indicators are established for maximum queuing times at UK immigration.

As part of our overall passenger service monitoring programme, Heathrow records queue lengths and produces information on a monthly basis.

Methodology

In each of Heathrow's terminals, immigration queues are measured by an independent team.

Every 15 minutes the last passenger in the queue is identified and timed until they have cleared the immigration process. This takes place across all Heathrow terminals, every day, between 05:00 and 23:00.


The performance reports for our Border Force and Central security queues reports have been consolidated into a comprehensive performance report that encompasses measures, targets, and incentives.
Measures, targets and incentives reports